Privacy Policy

We may collect the following categories of information:

Personal Information You Provide

• Name, email address, phone number, and company name submitted via contact forms or service inquiries.
• Project details and requirements shared during consultations or onboarding.
• Billing and payment information processed through secure third-party payment providers.

Information Collected Automatically

• IP address, browser type, operating system, and referring URLs.
• Pages visited, time spent on the website, and click patterns via analytics tools.
• Cookie identifiers and device information.

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Process transactions and send related information such as invoices and receipts.
• Send administrative communications, including project updates, service changes, and policy notices.
• Send promotional communications (only where you have provided consent; you may opt out at any time).
• Analyse website usage to improve our website and user experience.
• Comply with applicable legal obligations.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

• Essential Cookies: Necessary for the website to function correctly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences for future visits.

You can control or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain parts of our website.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., hosting providers, payment processors, analytics platforms). These parties are contractually bound to keep your information confidential.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
• Protection of Rights: To protect the rights, property, or safety of UniBiz Informatics, our clients, or others.

Our website may integrate or link to third-party services and platforms such as Google Analytics, Google Maps, social media platforms, and payment processors. These third parties have their own privacy policies governing how they handle your data. We encourage you to review their policies before interacting with those services.

UniBiz Informatics is not responsible for the privacy practices or content of third-party websites or services.

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Client project data and communications are retained for a minimum of 5 years for business and legal compliance purposes.
• Contact form submissions are retained for up to 2 years unless a client relationship is established.
• Analytics data may be retained for up to 26 months depending on the analytics platform settings.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. These measures include SSL/TLS encryption, secure server infrastructure, and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you promptly in accordance with applicable law.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
• Data Portability: Request that we provide your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@unibizinformatics.com. We will respond to all requests within 30 days.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at info@unibizinformatics.com.

Our website may contain links to third-party websites for your convenience and information. These links do not signify our endorsement of those websites or their content. UniBiz Informatics has no control over the privacy practices of external sites and accepts no responsibility for them.

We encourage you to read the privacy policy of any website you visit via a link from our website.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the information we collect. Your continued use of our website after any changes constitutes your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: